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4 Ways Drones Are Changing The Marketing Industry

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4 Ways Drones Are Changing The Marketing Industry

4 Ways Drones Are Changing The Marketing Industry

Drones are an emerging technology. Only in the last few years, have marketers been able to take advantage of the opportunities offered by drones in advertising brands and products.

Even in such a short amount of time, marketers have been able to figure out different ways to use drones in their marketing strategies. Some of these ways, while still in their infancy, show a huge potential for the future of marketing. Find out which ones!

How Are Drones  Being Used In The Marketing Industry?

Drones as a physical medium: they are used to physically reach consumers in new and innovative ways. Disruption potential: medium

Drones as actors: they are used by marketers in video commercials as surprising flying objects bringing the “wow” factor. Disruption potential: low

Drones as videographer tools: they are used in commercials to produce innovative video content and offer new perspectives. Disruption potential: high

Drones as a hub of emerging technologies: integrated with other technologies (such as VR/AR*, cloud, IoT* etc), drones are opening the path to disruptive ways to gather data and market to target audiences. Disruption potential: huge!

 

 

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10 Perceptions Outdated Websites Create That Damage Credibility

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10 Perceptions Outdated Websites Create That Damage Credibility

1. “They’re going out of business”

Where’s the latest blog? Press release? Social media status? Upcoming sale? New product release?

“No news is good news” is certainly not applicable here.

This silence gets people wondering if the company is dying a slow death (even if their books show skyrocketing profitability!)

2: “Their customer support will be terrible”

If customer support is imperative to an organization, don’t you think their website should make it easy to get that support?

“78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.” (Source: American Express Survey, 2011)

Outdated websites come laced with wrong phone numbers, hidden email addresses, broken contact forms and confusing navigation — all red flags, especially to a prospective customer.

3. “The company must be OK with the status quo”

Consumer expectations are high, especially in retail. “Shoppers want to experience a brand online as they do within the store.”

A company OK with an outdated website feels like a company OK with just doing enough to get by. Technology companies in particular might be labeled “status quo” which cheapens their products/services.

4. “They just aren’t with it”

Though being “with it” is difficult to translate into practical meaning (and sounds like teenager speak), it’s still a gut reaction that damages credibility.

Being “with it” could mean a variety of things, but my guess it’s related to the website’s design — a factor with significant persuasion.

Stanford’s Persuasive Technology Lab found that almost half (46%) of people say a website’s design is the number one criterion for discerning credibility.

5. “They have technology incompetence”

We all live in the Digital Age, but using technology isn’t always easy.

A recent WSJ study found more than half (54%) of small to mid-sized businesses are concerned with “technology outpacing their ability to compete”.

Technology can’t be ignored. Especially on a website.

Outdated websites typically run old technologies (e.g. Flash, Frames, Hit Counters) and give the impression the company hasn’t left 1999. This creates the perception that the company faces similar technology incompetence — which impacts almost every single aspect of today’s business.

6. “They won’t keep my data safe and secure”

An outdated website tends to forget about the details, even the critical ones like keeping their SSL certificate renewed (which allows the URL to securely shift to https://).

Negligence with security (like an expired SSL certificate) leads to skepticism when giving up sensitive information such as name, email address, phone number and — especially — debit/credit card information.

7. “They must not be proud of their company”

When you interact with an updated and lively website, you can almost feel it. The company’s executives (especially if there’s thought leadership) and their employees feel proud to be part of things.

The website is an extension of their organization.

Outdated websites don’t represent organizations well because they send an apathetic message — which might not be an accurate measure of pride within the organization.

8. “There’s no buzz”

Most people like to buy from companies that are exciting and have a “buzz” to them. I’m sure you’ve heard of Apple?

This buzz is especially important in the B2C (Business to Consumer) sector where emotion has a dramatic role in marketing. Existing and prospective customers want to — sometimes unknowingly — be part of something buzzworthy.

This brand excitement is hard to see and hear without an updated website.

9. “They’re not good enough for my money.”

This perception feels a bit harsh, but I’m getting the impression that consumers just don’t care anymore. An organization with an outdated website is simply, bad business.

This study found that 35% of consumer walked away from a small business because of its poor website. Let me repeat. Over 1/3 of them WALKED AWAY.

The old fashioned business approach can only go so far without a solid website

10. “I could never work for a company like this”

An outdated website will impact a company’s ability to attract, recruit and retain talent. I know this perception exists because I’ve seen it first hand with my clients

One client’s leadership was galvanized because a hot recruit verbally trashed their outdated website, and another (Stanford Careers) made it clear that it was the #1 reason for hiring ProtoFuse.

An amazing work culture and competitive pay may, in fact, be a reality for a recruit, but this perception stops the conversation from even starting.

 

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0-3 seconds to impress your customer.png

The headline above is a lie. Recent studies have shown that given the increasing speed of the Internet, websites now have less than 0.03 seconds to impress a visitor. Less than a split second to invite someone to stay and make themselves at home. Less than a second to have them take a look at your company, your service or your products.

With this limitation in mind, do you think your current website design will keep your customers or will they leave your site and never return again? Once on your website, there is no guarantee that your one time visitor will become a permanent customer. Before you launch that site, check the following:

Check Your Loading Times
If your site is too heavy to load in a few seconds, chances are your customers do not even wait to see it. They look at the little icon and close the window. Of all web design functionalities, loading times are the most critical. People are no longer patient. They no longer have to deal with dial-up modems or slow Internet service. They do not need your slow site in their lives, unless you are their bank or a service they desperately need.

Many countries, even those classified as underdeveloped countries, enjoy high-speed Broadband internet, Wi-Fi and even LTE (Long Term Evolution or 4G) mobile Wi-Fi. And you cannot be bothered to fix your site so it loads just a fifth of a second faster.

Improve Your Color Scheme
Attractive design never fails to attract visitors. Humans are drawn to color and have many different psychological reactions to different hues. A fresh palette attracts visitors and gives them a subliminal impression about the website, what it is for and what to expect from it.

Color schemes also affect readability, so make sure to test your color schemes on your target market.

A Well-Designed Header
Does your header have impact? Does it tell your visitors what your website is about? Headers are important because they typically load first, even in the 1/10 of a second. They often contain the site's title and images that embody the website's personality. Headers or the top half of the site design (usually referred to as the part above the fold) should contain your company logo, navigation tools or search tools and other important features.

Do You Feel Familiar? 
Avant-garde is good, but some people will recoil if they encounter a website with a layout so revolutionary they have no idea where to click. Clean, simple architecture is key to a great first impression and gives your visitor a concrete idea of what your website is for the moment the front page loads.

Keep in mind that this does not mean that your website has to be boring -- really. A great web design company can help you stick to convention but give the user a great user experience by playing with different design elements.

Are You Recognizable?
Is your marketing campaign cohesive? Is your customer able to identify your website offhand? Do they recognize what you are immediately or are you asking them to figure it out first? Or do you disguise your website as a blog when in reality you are an ecommerce site?

Recognizing the type of website they are on is key to a better user experience. Some companies and some websites like to make their customers guess by including strange navigation elements or vague copy on the front page. Confusing your customer will not do you any good.

Are You Appealing?
Visiting a website for the first time is like going on the first date -- first impressions last. Is your website's look and feel something that will keep users engaged? Often, a complex layout with multiple ads, too much content, small fonts and ugly design is the number one reason customers do not stay.

Poor design is a sign of laziness and is a sign that companies have given more thought to what they want instead of what the customer wants. Visual appeal is rated higher than content, but only for first impressions. Later on, what matters is what is on the website.

First impressions last, this is true for all humans who meet face to face and for all websites. Make sure you give the best first impression you can by appealing to your customer's visual sense and making it easy to be recognized.

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‘Coding is dead, automation the real deal’

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‘Coding is dead, automation the real deal’

 

 

If you’ve been spending years learning a programming language such as Java or .Net, there’s a message for you from your potential employers: “Coding is dead”.

Yes, coding as we know it, may not longer be relevant in the world taken over by machine learning and automation. “Coding is dead. I don’t need to do any native development anymore,” Nitin Rakesh, newly appointed CEO of IT services firm Mphasis, told BusinessLine.

‘Cloud first’

“Large public platforms such as AWS, Salesforce.com etc, are the ones where the future of all the development will be. If you talk to a bank, they are doing code writing on native Java, sitting on a Unix machine anymore. The simple view is to be cloud first, mobile first,” he said.

Billions of lines of open source codes are freely available for programmers, which can be reused the way we put Lego blocks together to create a building model.

Akhilesh Tuteja, Partner and National Head (Technology and BPM), at KPMG, says: “It is true the way we program today may not exist in the near future, as there’ll be more of reusable code that’ll be in play. However, you will require some level of programming knowledge to understand how to put these blocks together and make sense of them.”

Application platforms such as Amazon Web Services, Microsoft’s Azure and IBM’s Watson, make it easy for engineers to build code in a rapid way by simply using existing pieces of code or simply a combination of multiple tools. Automation simplifies the task further by testing your code with the click of a button, which would’ve otherwise taken days to test.

“That’s why platforms become more important. Whether it is Java or .Net, it will be more configuration than coding. If you look at Node.JS, it is a script of Java. With that you’re not doing native coding but just using existing routines and put it together,” Rakesh said.

IT firms following suit

Mphasis is not the only company trying to change the way it trains its employees and see automation more important than native programming skills. Larger IT services companies such as TCS, Infosys and Wipro are also embarking on re-skilling lakhs of employees on digital technologies that train them on how to use agile methodologies, using more of reusable code to achieve the goals faster.

“If you look at delivery in digital, it is about design thinking, agile, rapid prototyping and everything that is fast and furious. The way we have designed our delivery so far is not fast and furious,” Patrick Nicolet, Group Executive Board member, Capgemini, had earlier told BusinessLine. Nicolet highlighted the importance of automation in order to survive in the current environment.

However, a world without the need of native coding skills does not mean we’ll not need programmers. The reuse of code will further help in reducing dependency on programming skills of individuals.

“The native coding capability will be required but people will need to understand how to reuse code rather than build it. That’s how you reduce your time to market by using existing code.

Our training would also have to align with the platform approach,” Rakesh said.

(This article was published on February 17, 2017)

 

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